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【Tokyo】 【Customer Success】Driving customer DX with business automation SaaS!

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【Tokyo】 【Customer Success】Driving customer DX with business automation SaaS!

Imagen de trabajo 3179 en BizteX, Inc.-0
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Flexible hours and remote work are available, making it a great place to work.

Informacion del trabajo

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Tipo de trabajo
Ventas / Servicio al cliente. Servicio de apoyo
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Como es el trabajo
Empleado Regular
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Ubicacion
・Shinjuku-ku, Tokyo
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Salario
4,800,000 ~ 7,000,000 / año

Requisitos del trabajo

Nivel de Japones
Nivel Empresarial
Nivel de ingles
Ninguno
□ Puede trabajar 5 dias por semana, 8 horas por dia
□ Nivel de comversacion en Japones: Puede hablar de politica y situaciones complejas
□ Nivel de lectura y escritura en Japones: N1
□ Have a visa to work in Japan
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Descripcion del trabajo

▼Responsabilidades laborales
【Mission】
Our mission is to lead our customers' businesses to success by supporting the introduction and utilization of Automation Tech developed and provided by our company with a high customer orientation.
Our mission is to lead our clients' businesses to success by supporting the implementation and utilization of Automation Tech developed and provided by our company, and at the same time, to increase the number of clients who share our products and our sense of values.

【Summary of work】
We are looking for a person who can provide general support for the implementation and utilization of our products to ensure the success of our customers who have implemented our products.
We also ask you to actively make upsell and cross-sell proposals.

【Details of work】
・Planning and operational design of measures related to the introduction and establishment of products
・Creation and maintenance of documents necessary for onboarding and utilization of each product
・Contract renewal
・Up-sell and cross-sell proposals
・Planning and improvement of products
・Support for robot validation and creation
・Planning and execution of events and training for user companies

▼Salario
4.8 million yen to 7 million yen per year

▼Periodo de contrato
No fixed term of contract

▼Dias y horas laborables
Flextime system (core time: 12:00-15:00)

▼Detalles de horas extras
Required occasionally

▼Dia festivo
■ 2 days off per week (Sat. and Sun.)
■ Holidays
■ Year-end and New Year vacations
■ Annual paid vacations
■ Anniversary leave

▼Capacitacion
3 months

▼Ubicacion del trabajo
【Location Details】
1-3-12 Shinjuku, Shinjuku-ku, Tokyo, Japan

【Access】
Tokyo Metro Marunouchi Line, Shinjuku-Gyoenmae Station, Exit 2, 3 min. walk
Tokyo Metro Marunouchi Line / Fukutoshin Line / Toei Subway: 8 minutes walk from Shinjuku 3-chome Station

▼Seguro disponible
Social insurance, employee pension insurance, workers' accident compensation insurance, unemployment insurance

▼Beneficios
【Support for ease of work】
Secondary work allowed
Secondary jobs are allowed
Remote work system
Café expenses are paid for onsite visits and internal/external MTG meetings.

【Support for Skill Development】
Book purchase system
Support for participation in study groups and meetups, and subsidies for holding study groups at the company
Subsidies for qualification examinations

【For engineers】
You can use up to ¥400,000 to select a PC, chair, and monitor to be used for work

【Health Support】
In addition to regular health checkups, full subsidies for the following
Influenza vaccination (all employees)/One-day physical checkup (for employees 35 years and older)/Optional gynecological exam (for female employees)

▼Informacion sobre fumar
No smoking in facilities as a matter of principle

▼Otros comentarios
The appeal of this position is that it requires the ability to understand the potential needs of clients, understand their business and make proposals.
・The position requires a good understanding of the client's potential needs, business operations, and the ability to make proposals.
・The position requires a high level of project management skills through high-touch experience.
Our products have a pay-as-you-go element based on usage volume, so there are many opportunities to propose upselling to improve the value of the customer's usage.
・You will be deeply involved in business improvement (DX) projects that are of high importance to our clients, so you will be able to contribute to their business growth.
・This is a very rewarding opportunity to contribute to the growth of the client's business.
The small number of elite members means that each person has a great deal of discretion and can acquire a wide range of skills.
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Acerca de la compañia

Our mission is to ‘create a new working style with automation technology and we have expanded 2 projects.
The first one is called ‘BizteX Cobit’, which we are the first company that has introduced this in Japan as a PRA (Robotic Process Automation). The second one is called ‘BizteX Connect’, which makes various services cooperate easily on the webserver and automate and affect the tasks.
With an automation technology that integrates the Cloud RPA x iPaaS as a base, our clients can execute business process automation and generate productivity and innovation for their businesses.


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