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Terms of Use Privacy Policy
Privacy Policy

1. Name of office, etc.

Guidable Corporation (the “Company”)
Please click here to see the address and the name of the representative.

2. Acquisition of personal information

We will acquire personal information to the extent necessary to achieve the purpose of use by legal and appropriate means.

3. Purpose of use of personal information

Classification of personal information to be obtained Purpose of Use
Users' Personal Information from services provided by the Company, such as “Guidable Jobs,” “Guidable Jobs Haken,” “Guidable Research,” and other services provided by the Company (hereinafter collectively referred to as the “Company's Services”). To provide and introduce our services
  • To provide and introduce our services
  • To confirm the identity of a customer (including identity verification)
  • To bill for the use of our services
  • To analyze information such as attributes, browsing history, action history, and location information for the provision of our services and delivery of advertisements, and to deliver job/job-seeking information and advertisements according to the target person, as well as for optimization and customization of our services
  • To respond to after-sales service, inquiries, and complaints about our services
  • To conduct questionnaires on our services
  • To send gifts for campaigns of our services
  • To help us improve our services and develop new services, etc.
  • To prevent the use of our services in a manner that violates the terms of use of our services
  • To conduct surveys, statistics, and analysis of marketing data, user usage, distribution status, and other user-related information to the extent that individuals cannot be identified.
  • To maintain systems related to our services and to respond to malfunctions
  • To provide both job seeker and recruiter information (for their respective viewing) on “Guidable Jobs”, “Guidable Jobs Haken” and other services of the Company.
  • To conduct interviews and write, accept, and publish articles on “Guidable Japan” and to manage other owned media.
  • To provide important notices such as changes to the terms of service
  • For other purposes as individually determined for each of the Company's services
Personal information of our business partners (including former business partners, etc.)
  • To make necessary business contacts, execute contracts, conduct business negotiations, etc.
  • To provide information on our services, to check usage status, to conduct questionnaires, etc.
  • To provide information on seminars
  • To manage information on business partners
Personal information of those who contact us
  • To respond to inquiries
Personal information of those who have requested information from us
  • To provide materials
  • To provide information about our services
  • To provide information regarding seminars
Personal information of participants in seminars, events, etc.
  • To manage and administer seminars, events, etc., to contact, and to send materials
Personal information of our applicants for employment
  • To contact and receive applicants for interviews, to screen applicants, to determine whether they have been hired or not, and to perform similar tasks
Personal information of our employees
  • To manage personnel and labor management, business management, health management, and security management of employees
  • To process personal number-related paperwork
Our Shareholders' Information
  • To disclose information, send out distribution materials, and communicate with shareholders as part of shareholder-related activities such as holding and managing general meetings of shareholders.

4. Provision of personal information to third parties

1. Based on your agreement to this Privacy Policy, we may provide your personal information to our business partners, other providers of our services and other services, or third parties such as companies or research institutions that conduct surveys, research, and analysis, within Guidable Jobs or other services provided by us. However, when providing such information, the customer's name and other information that can directly identify a specific individual shall be excluded and only provided to the extent necessary.

2. The Company will not provide your personal data to third parties (including those located outside Japan) without your consent, except in the following cases
①Cases in which the provision of personal information is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain the consent of the person in question
②Cases in which the provision of personal information is particularly necessary for improving public health or promoting the sound development of children, and in which it is difficult to obtain the consent of the person in question
③Where it is necessary to cooperate with a state body, a local authority or a person or entity entrusted by them to carry out affairs prescribed by law, and where obtaining the consent of the person concerned may impede the carrying out of those affairs
④Cases in which the handling of personal information is outsourced, in whole or in part, within the scope necessary to achieve the purpose of use in order to facilitate the smooth execution of business
⑤Where personal information is provided as a result of the succession of a business due to a business transfer, merger or other reason
⑥when required by other laws and regulations.

3. Except in cases falling under any of the items of the preceding paragraph, the Company shall not disclose personal data to third parties (excluding those who have established a system that complies with the standards specified in the Personal Data Protection Commission Regulations under Article 28 of the Personal Data Protection Act) in foreign countries (excluding countries specified in the Personal Data Protection Commission Regulations under Article 28 of the Personal Data Protection Act)

4. When obtaining the consent of the individual to provide personal information to a third party in a foreign country in accordance with the preceding paragraph, the following information shall be provided to the individual. However, in the event that the first item is not identifiable, the following information shall be provided in lieu of the first and second items: the fact that the first item is not identifiable, the reason why the first item is not identifiable, and any information that may be of use to the person in lieu of the first item, if any
①Name of the foreign country
②Information on the system for the protection of personal information in the foreign country
③Information on measures taken by the third party to protect personal information (if such information cannot be provided, a statement to that effect and the reason)

5. When personal information is provided to a third party, we will create and preserve records in accordance with Article 29 of the Personal Information Protection Law

6. When receiving personal information from a third party, the Company shall perform the necessary confirmation in accordance with Article 30 of the Personal Information Protection Law, and shall prepare and preserve a record of such confirmation

5. Security measures for personal data

1. The Company shall take necessary and appropriate measures for the prevention of leakage, loss or damage and other security management of personal information according to the personal data protection risks of the personal information it handles. The management objectives and control measures relating to safety control measures shall be properly implemented by establishing an information security system in the Company. The Company's safety control measures shall be disclosed without delay upon enquiry

2. In the event of leakage, loss or damage of personal data handled by the Company, the Company will report to the Personal Data Protection Commission and notify the individual in accordance with the provisions of the Personal Data Protection Act

6. Outsourcing the handling of personal information

In order to provide better services to our customers in the course of business operations, we may outsource all or part of the handling of acquired personal information to outside parties to the extent necessary to achieve the purpose of use. In such cases, we will select a contractor that is deemed to handle personal information appropriately, make necessary arrangements for the appropriate management of personal information and maintenance of confidentiality in contracts, etc., to prevent leakage of customers' personal information, and conduct necessary and appropriate supervision to ensure that personal information is managed safely

7. Request for disclosure of retained personal data, etc.

A customer may contact the “Personal Information Inquiry Desk” of the Company with a request for notification of the purpose of use of his/her retained personal data, a request for disclosure of retained personal data or records provided to a third party, a request for correction, addition, or deletion of the content of retained personal data, a request for suspension of use or deletion of retained personal data, or a request for suspension of provision of retained personal data to a third party (hereinafter collectively referred to as “Request for Disclosure, etc.”). Upon confirming that the request is made by the customer, we will conduct the necessary investigation without delay, and based on the results, we will respond to the request within a reasonable period of time in accordance with the provisions of the Personal Information Protection Law. For details on requests for disclosure, etc., please click here (Japanese only) or contact the “Complaints and Inquiries Concerning Personal Information” below.

Please note that a fee of 1,000 yen (1,100 yen including tax) will be charged for each request for notification of the purpose of use of retained personal data or for disclosure of retained personal data or records provided to a third party.

8. Voluntary nature of providing personal information

Whether or not you provide us with your personal information is at your discretion. However, if you do not provide us with the required information, we may not be able to provide you with the appropriate services.

9. Cases in which the information is obtained by a method that is not easily recognizable by the person in question

We use cookie information to obtain behavioral history information such as the pages viewed and the time of use of our site by customers who access our site. Cookies are used to make our site more convenient to view when you visit our site again, and do not violate your privacy or have any adverse effect on your computer.

We use Google Analytics to analyze the usage of our site. Google Analytics uses cookie information to collect customer information.

For an explanation of the Google Analytics terms of use, please see the Google Analytics Policies and Principles (https://policies.google.com)

In order to deliver appropriate advertisements to customers, we use the services of the following affiliated companies, for example, to customize the content of advertisements for each customer based on their browsing history. The cookie information used in this service is used only for the purpose of delivering advertisements and is not used for any other purposes or to collect personal information.

If you would like to disable cookie information, please visit the opt-out pages of the affiliated companies listed below and disable cookies by following the instructions. You can also change your browser settings to refuse to receive cookies or to display a warning when you receive cookie information (for details, please refer to the instructions for your browser). However, if you refuse to receive cookie information, you may not be able to use some of our services.
・Google LLC

In addition, our website uses the SSL (Secure Sockets Layer) data encryption system for all areas where you enter personal information. We also take measures to protect information on the website, such as installing a firewall. However, due to the nature of Internet communication, we cannot guarantee complete security. Please be aware of this in advance.

10. Disclaimer

We shall not bear any responsibility in the following cases.
・If the individual discloses personal information to a third party using the functions of our service or other means
・If the individual can be identified by the information, etc., that the individual disclosed on our service
・If damage is caused to the customer or a third party due to unjust acts by hackers, etc., despite security measures taken by our company.

11. Use of statistical data

The Company may create statistical data based on the personal data it has obtained, which is processed in such a way that specific individuals cannot be identified. We may use such statistical data without any restrictions.

12. Complaints and inquiries regarding personal information

Please contact the following office for any comments, questions, complaints, or other inquiries regarding the handling of your personal information.

Address: FRONTIER GRAND SHINJUKU 901 3 Chome-7-30 Nishishinjuku, Shinjuku City, Tokyo 160-0023(latest address here

Guidable Inc. Personal Information Protection Manager

Inquiry form: here
Email address: support★guidable.co.jp
※The above address has been written with "@" replaced with "★" to prevent spam. When making inquiries, please replace "★" with "@".

13. Privacy Policy Change Procedure

The Company will change this Privacy Policy (hereinafter referred to as "this Policy") as necessary. However, if changes are made to this Policy that require user consent under law, the revised Policy will only apply to users who have agreed to the changes in the manner specified by the Company. If the Company changes this Policy, the Company will publicize or notify users of the implementation date and content of the revised Policy by displaying it on the Company's website or by other appropriate means.

Date of enactment: August 15, 2023

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