▼Job Responsibilities
Customer service (Chinese interpretation) at COACH store.

■Interpreter and customer service sales staff [long-term part-time job].
*We are looking for an interpreter and customer service sales staff using "Cantonese and Mandarin" when customers from overseas visit our store.

You can make use of your language skills in Cantonese and Mandarin since you will also serve as an interpreter.
Since reading and writing are not required for the job, N3 or N4 Japanese language skills are also acceptable for entry.


People who want to challenge themselves by communicating with the customer and make use of their language skills
People who want to work as a preliminary activity for future global activities

are suitable since you can self-improve by working here.
Not only that, you can also make use of your experience in a global company.

---- Specific job description ----
・ Customer service for inbound customers on the floor (customer service, product explanation, etc.)

We provide training in customer service, so you will be able to learn skills such as manners and attentiveness that can be used in other areas through on-the-job training.

＜We strive to create an environment where customers can shop comfortably＞
We welcome those who value "teamwork" and "communication" as we work in cooperation with other staff members!

95.3% of our employees are satisfied with their work (survey results in 2022).

▼Salary
1,400-1,500 yen per hour
Trial period: 3 months (same conditions)

▼Contract Period
[Long-term part time job]
We welcome those who can work for 2 months or longer on a long-term basis!
*Please consult with us about the starting date of your work.

▼Working Days and Hours
10:30～20:30

*19 hours or less per week / 20 to 29 hours per week / 30 to 38 hours per week
*Shifts are available / late shifts on weekends and holidays are available

▼Overtime Details
None

▼Holiday
Shift system
Weekends, holidays, early and late shifts available

▼Training
Trial period: 3 months (same conditions)

▼Company Location
19F Roppongi Hills Mori Tower, 6-10-1 Roppongi, Minato-ku, Tokyo

▼Work Location
COACHPLAY @CAT STREET
CASA Jingumae, 6-14-5 Jingumae, Shibuya-ku, Tokyo

https://japan.coach.com/feature/coachplay_catstreet.html?srsltid=AfmBOor2TEbvx5VQLO0RPywbsBmWvHgrrB5yFeyoSyyFT4oVPwkX7OqZ

▼Available Insurance
Worker's Accident Compensation Insurance
Unemployment insurance

▼Benefit
Transportation expenses paid (actual expenses/regulations apply)
Uniform rental
Worker's Accident Compensation Insurance
Unemployment insurance
Overtime pay
Special bonus (incentive)
Product knowledge, skills training, etc.
Employee discount system
Full-time employee recruitment system
Dyed hair, nails, and pierced ears are OK (subject to our company's regulations).
New Year's allowance (5,000 yen) *For those who worked more than 4 hours on January 1.

▼Smoking Information
Designated smoking area available

▼Other
COACH is a global fashion brand founded in 1941 in New York City.
Inspired by the visions of the creative director Stuart Vivace and the inclusive and courageous spirit of our hometown of New York, we create beautiful, long-lasting products that allow everyone to be themselves.