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【Hokkaido,Kitahiroshima City】We are looking for Chinese interpreters and customer service sales staff for COACH!

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【Hokkaido,Kitahiroshima City】We are looking for Chinese interpreters and customer service sales staff for COACH!

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This is a customer service sales job that also serves as a Chinese interpreter.
You can make use of your language skills such as Cantonese and Mandarin!

Job Information

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Job Type
Retail・Customer Service / Merchandiser
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Work Type
FullTime
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Location
・大曲幸町3-7-6 三井アウトレットパーク札幌北広島, Kitahiroshima, Hokkaido Pref. ( Map Icon Map )
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Wage
1,230 ~ 1,400 / hour

Job Requirement

Japanese Level
Conversational
English Level
None
□ Japanese conversational level: Can speak basic Japanese
□ Japanese reading and writing level: N4
□ ※High school graduate or higher
□ ※Candidates who can work [less than 19 hours per week / 20 to 29 hours per week / 30 to 38 hours per week].
□ ※Customers who can serve customers with courteous language.
□ ※Nail polish: natural single color / length that will not damage products
□ ※Customers who can serve customers in foreign languages (especially Chinese and Cantonese).
□ ※Customers who can communicate with other staff members in Japanese (Japanese reading and writing skills are not required).
□ 
□ 【We welcome the following】
□ ・Candidates who can work either Saturday or Sunday and can do national holidays
□ ・Experience in cash register operation
□ ・Experience in customer service and sales
□ ・Experience in the apparel industry is not required, but we welcome those who are interested in apparel and fashion!
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Job Description

▼Job Responsibilities
【Interpreter & Customer Service Sales STAFF】
※We are looking for interpreters and customer service staff to interpret and sell our products in Cantonese and Mandarin when Chinese-speaking customers come to our store.
(Communication with Japanese customers and staff working together will be mainly in Japanese.)

---- Specific job description ----
・Interpretation and customer service assistant on the floor (customer service, product explanation, etc.)
・Cashier duties (cash register, wrapping, etc.)
・Backyard operations (inventory control, merchandise replenishment, etc.), etc.
・You will be trained in the backyard at first, and then you will be asked to work around the cash register (cash register operation, wrapping, etc.) and customer service and sales duties in order to work with confidence.

▼Salary
A. Sales staff: 1,300-1400 yen per hour / B. Assistants: 1,230-1400 yen per hour
*Experience and ability taken into consideration
*Trial period: 3 months (same conditions)

▼Contract Period
We welcome those who can work for longer than 2 months!
*Please consult with us about the starting date of your work.

▼Working Days and Hours
9:30 to 20:30
*less than 19 hours per week / 20 to 29 hours per week / 30 to 38 hours per week
*Shifts are available/weekends, holidays, early and late shifts are available

▼Overtime Details
None

▼Holiday
shift system

▼Training
Trial period: 3 months (same conditions)

▼Company Location
19F Roppongi Hills Mori Tower, 6-10-1 Roppongi, Minato-ku, Tokyo

▼Work Location
COACH Sapporo Kitahiroshima Store (in Mitsui Outlet Park)
Address: Mitsui Outlet Park Sapporo Kitahiroshima, 3-7-6 Omagari Yukimachi, Kitahiroshima-shi, Hokkaido
Access: 25-30 minutes by bus from Kitahiroshima Station, Oyachi Station or Fukuzumi Station, 300 meters straight from Kitahiroshima IC

▼Available Insurance
Worker's Accident Compensation Insurance
Unemployment insurance

▼Benefit
Transportation expenses paid (actual expenses/regulations apply)
Uniform rental
Worker's Accident Compensation Insurance
Unemployment insurance
Overtime pay
Special bonus (incentive)
Product knowledge, skills training, etc.
Employee discount system
Full-time employee recruitment system
New Year's allowance (5,000 yen) *For those who worked more than 4 hours on January 1.

▼Smoking Information
Designated smoking area available

▼Other
COACH is a global fashion brand founded in 1941 in New York City.
Inspired by the visions of the creative director Stuart Vivace and the inclusive and courageous spirit of our hometown of New York, we create beautiful, long-lasting products that allow everyone to be themselves.
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About Company

Tapestry Japan, LLC.
Websiteopen_in_new
Tapestry Inc. is a global multi-brand company that brings together the individual charms of Coach, Kate Spade New York, and Stuart Weitzman.
The New York-based multi-brand company pursues true luxury.

【COACH】
With the appointment of Stuart Vivace as Executive Creative Designer in 2013, Coach is further promoting authenticity. However, the brand vision is to welcome all customers as if inviting a friend into one's home. It is the sales associate's job to convey these values and the brand story to customers, rather than just selling products.

At COACH, we offer a variety of career paths that allow each employee to grow and develop based on his or her own personality. In addition to courses to become a manager, there are also courses to acquire in-house qualifications such as leather craftsman or top sales associate, and a full range of training and development programs. We have an environment where you can step up while having fun at the same time.

【kate spade new york】
Urban and fashionable, yet frank and positive.
We want people to be able to make the most of their individuality.
We call our sales staff “stylists.
They are the ones who give customers comfortable experiences and discoveries in a special place away from everyday life, while showing their own personal style.
We have a culture that values and shares the joys and pleasures of our own daily lives.


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