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Miyazaki City|IT Help Desk for Major Airline Company

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Miyazaki City|IT Help Desk for Major Airline Company

Job image of 12090 at PERSOL BUSINESS PROCESS DESIGN CO., LTD.-0
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You can make use of your English skills while advancing your career.
You can dress freely and work comfortably.
Night Shift Office Work

Job Information

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Job Type
IT・Creative / Tech Support
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Work Type
RegularEmployee
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Location
・錦町1-10 宮崎グリーンスフィア壱番館6F宮崎第1アウトソーシングセンター, Miyazaki, Miyazaki Pref. ( Map Icon Map )
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Wage
2,680,000 ~ 3,300,000 / year

Job Requirement

Japanese Level
BusinessLevel
English Level
Business Level
□ Japanese conversational level: Can freely talk about daily situations
□ Japanese reading and writing level: N2
□ English skills are required, with a TOEIC score of around 800 considered a guideline. Looking for individuals who are comfortable with phone communication and possess strong communication skills. Interest in IT support, a curious nature, study abroad experience, and holders of information technology or Cisco certifications are welcomed and will be given preferential treatment, although not mandatory.
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Working Hours

Minimum Working Days:
5 days in Mon, Tue, Wed, Thu, Fri, Sat, Sun, Hol
Minimum Working Hours:
WeekDays Open 24 hours, 8 hours working per day
WeekEnds Open 24 hours, 8 hours working per day

Job Description

▼Job Responsibilities
【IT Help Desk】
Would you like to utilize your English skills and work at the IT help desk of a major airline? We support airline ground staff by resolving day-to-day IT problems. (Responding to inquiries from overseas visitors)

For example,
I want to install software, but how do I do it?
I can't access my files.
I'm unable to print anything on my printer.
I'm unable to connect to the network.

You will use English and respond to phone calls and e-mails, further improving your language skills. We welcome people who are interested in new challenges and like to work with a team to achieve them.

▼Salary
Annual salary: 2,680,000 ~ 3,300,000 yen (offer amount varies depending on skills and experience)

* Bonus: Twice a year (June and December)
* Salary increase: Once a year (June)

* All transportation expenses paid
* Full payment of overtime allowance

▼Contract Period
No fixed term of contract

▼Working Days and Hours
5 days a week, 8 hours a day

1) 7:00 ~ 16:00
2) 13:00 ~ 22:00
3) 22:00 ~ 7:00

* 24 hours a day, 365 days a year shift system / Rotation among the three shift patterns

▼Overtime Details
Average 10 hours/month
* Full overtime pay is available.

▼Holiday
Holidays based on shift

▼Training
Approximately 2 months of training (classroom and OJT (on-the-job training))
Training period may vary depending on the level of proficiency.

▼Work Location
Miyazaki Outsourcing Center No.1

Address
Miyazaki Green Sphere Ichibankan 6F, 1-10 Nishiki-cho, Miyazaki-shi, Miyazaki Prefecture

Operation
PERSOL Business Process Design, Inc.

▼Available Insurance
Full social insurance

▼Benefit
- Free dress code
- Full social insurance
- Sports club privileges
- ITS travel package
- Subsidized use of contracted recreation facilities
- PERSOL welfare program (discounts on travel, restaurants, schooling, sports, shopping, childcare, nursing care, etc.)
- Shortened working hours for childcare and nursing care (according to labor contract)
- Telecommuting allowance
- Telecommuting allowance
- Retirement benefits
- Defined contribution pension plan (401K)

▼Smoking Information
Smoking is prohibited in principle in the house (smoking rooms are available)
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About Company

PERSOL BUSINESS PROCESS DESIGN CO., LTD.
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