【Hokkaido,Kitahiroshima City】We are looking for Chinese interpreters and customer service sales staff for COACH!
【Hokkaido,Kitahiroshima City】We are looking for Chinese interpreters and customer service sales staff for COACH!
This is a customer service sales job that also serves as a Chinese interpreter.
You can make use of your language skills such as Cantonese and Mandarin! No experience necessary!
You can make use of your language skills such as Cantonese and Mandarin! No experience necessary!
Job Information
business_center
Job Type
Retail・Customer Service / Merchandiser
insert_drive_file
Work Type
RegularEmployee
location_on
Location
Map
attach_money
Wage
￥250,000 ~ / month
Job Requirement
Japanese Level
BusinessLevel
English Level
None
□ Japanese conversational level: Can freely talk about daily situations
□ Japanese reading and writing level: N1
□ *Attendees with an interest in the history of COACH and its products.
□ High school graduate or above (we are not looking for new graduates, please do not apply as a student)
□ Able to work weekends, holidays, and late shifts.
□ *Experience in the working world and good communication skills.
□ *Customers who can serve customers with polite language.
□ *Customers who can serve customers in foreign languages (especially Chinese) and Japanese.
□ Example: Foreign language: daily conversation
□ Japanese: N1 or equivalent in business and daily conversation
□
□ We welcome the following
□ Experience in sales and customer service
□ Experience in the apparel industry (luxury brands, select stores, etc.)
□ Experience in the apparel industry is not required! （We have a training program.)
□ Experience in a leadership position such as store manager or assistant manager will be considered.
□ Japanese reading and writing level: N1
□ *Attendees with an interest in the history of COACH and its products.
□ High school graduate or above (we are not looking for new graduates, please do not apply as a student)
□ Able to work weekends, holidays, and late shifts.
□ *Experience in the working world and good communication skills.
□ *Customers who can serve customers with polite language.
□ *Customers who can serve customers in foreign languages (especially Chinese) and Japanese.
□ Example: Foreign language: daily conversation
□ Japanese: N1 or equivalent in business and daily conversation
□
□ We welcome the following
□ Experience in sales and customer service
□ Experience in the apparel industry (luxury brands, select stores, etc.)
□ Experience in the apparel industry is not required! （We have a training program.)
□ Experience in a leadership position such as store manager or assistant manager will be considered.
Job Description
▼Job Responsibilities
■[Full-time employee]Interpreter and customer service sales staff
We are looking for an interpreter and customer service sales staff using Cantonese, Mandarin and English when customers from overseas visit our store.
(Communication with Japanese customers and staff working together will be mainly in Japanese.)
(You will communicate mainly in Japanese with Japanese customers and staff who work with you.
I want to challenge myself to communicate with customers through customer service in order to utilize the language skills I have acquired!
As a preliminary activity for my future global career! I want to challenge myself to communicate with customers through customer service in order to use the language skills I have acquired!
I want to make the most of my experience at a global company.
We also welcome those who want to make use of their language skills for the first time in a long time.
---- Specific job description ----
Customer service on the floor (customer service, product explanation, etc.)
Cashier (cash register, wrapping, etc.)
Backyard operations (inventory control, merchandise replenishment, etc.), etc.
You will be trained in the backyard at first, and then asked to work around the cash register (cash register operation, wrapping, etc.) and customer service and sales operations in order, so you can work with confidence.
Specifically, you will learn the concept and features of products through training such as inventory checks and product display.
Once you become accustomed to the job, we will gradually ask you to provide support around the cash register and perform customer service and sales duties.
Our trainers will support you until you get used to cashiering (cash register operation and wrapping). Please feel free to ask any questions you may have.
As for customer service, we give priority to those who wish to work in customer service, so you will not be asked to serve customers out of the blue.
We also provide training in customer service, so you will be able to learn skills that can be used in other areas, such as manners and attentiveness, through on-the-job training.
＜We strive to create an environment where customers can shop comfortably.
We welcome those who value "teamwork" and "communication" as we work in cooperation with other staff members!
▼Salary
Monthly salary from 250,000 yen + 10,000 yen per month (language allowance/regulations apply)
◆About Language Allowance
1) For those whose first language is Chinese + English / 10,000 yen per month
2) Chinese and English speakers who are not native but can speak the languages / 10,000 yen per month will be paid if you exceed a certain level in a level check after joining the company.
*10,000 yen per language (total of 20,000 yen/month for English and Chinese speakers)
*Experience and ability will be taken into consideration.
*Trial period: 3 months (same conditions)
▼Contract Period
*No fixed term of contract.
*We are looking for people who can work long-term.
*Please consult with us about the starting date of work.
*This is a mid-career position (please note that this is not a new graduate position). (Please note that this is not a job for new graduates.)
▼Working Days and Hours
9:30 - 20:30
7 hours 40 minutes / 2 days off per week
Weekends, holidays, and late shifts are available.
▼Overtime Details
None
▼Holiday
Shift system / 2 days off per week (8-10 days per month)
115 days per year
Annual paid vacation, flex leave, sick leave, maternity leave, nursing care leave
▼Training
Trial period: 3 months (same conditions)
▼Company Location
19F Roppongi Hills Mori Tower, 6-10-1 Roppongi, Minato-ku, Tokyo
▼Work Location
COACH Sapporo Kitahiroshima
Mitsui Outlet Park Sapporo Kitahiroshima, 3-7-6 Omagari Miyuki-cho, Kitahiroshima City
▼Available Insurance
Full social insurance
▼Benefit
Transportation expenses paid (actual expenses/regulations apply)
Uniform rental
Social insurance
Overtime allowance
Employee discount system
Annual salary increase
Annual bonus system, store incentive,
Shorter working hours, income compensation system for long-term absence
Lilo Club, counseling services,
Relocation support system (subject to regulations)
Defined contribution pension plan, etc.
Dyed hair, nails, and pierced ears OK (with our company's regulations)
Language skill allowance available
▼Smoking Information
Designated smoking area available
▼Other
COACH is a global fashion brand founded in 1941 in New York City.
Inspired by the visions of the creative director Stuart Vivace and the inclusive and courageous spirit of our hometown of New York, we create beautiful, long-lasting products that allow everyone to be themselves.
■[Full-time employee]Interpreter and customer service sales staff
We are looking for an interpreter and customer service sales staff using Cantonese, Mandarin and English when customers from overseas visit our store.
(Communication with Japanese customers and staff working together will be mainly in Japanese.)
(You will communicate mainly in Japanese with Japanese customers and staff who work with you.
I want to challenge myself to communicate with customers through customer service in order to utilize the language skills I have acquired!
As a preliminary activity for my future global career! I want to challenge myself to communicate with customers through customer service in order to use the language skills I have acquired!
I want to make the most of my experience at a global company.
We also welcome those who want to make use of their language skills for the first time in a long time.
---- Specific job description ----
Customer service on the floor (customer service, product explanation, etc.)
Cashier (cash register, wrapping, etc.)
Backyard operations (inventory control, merchandise replenishment, etc.), etc.
You will be trained in the backyard at first, and then asked to work around the cash register (cash register operation, wrapping, etc.) and customer service and sales operations in order, so you can work with confidence.
Specifically, you will learn the concept and features of products through training such as inventory checks and product display.
Once you become accustomed to the job, we will gradually ask you to provide support around the cash register and perform customer service and sales duties.
Our trainers will support you until you get used to cashiering (cash register operation and wrapping). Please feel free to ask any questions you may have.
As for customer service, we give priority to those who wish to work in customer service, so you will not be asked to serve customers out of the blue.
We also provide training in customer service, so you will be able to learn skills that can be used in other areas, such as manners and attentiveness, through on-the-job training.
＜We strive to create an environment where customers can shop comfortably.
We welcome those who value "teamwork" and "communication" as we work in cooperation with other staff members!
▼Salary
Monthly salary from 250,000 yen + 10,000 yen per month (language allowance/regulations apply)
◆About Language Allowance
1) For those whose first language is Chinese + English / 10,000 yen per month
2) Chinese and English speakers who are not native but can speak the languages / 10,000 yen per month will be paid if you exceed a certain level in a level check after joining the company.
*10,000 yen per language (total of 20,000 yen/month for English and Chinese speakers)
*Experience and ability will be taken into consideration.
*Trial period: 3 months (same conditions)
▼Contract Period
*No fixed term of contract.
*We are looking for people who can work long-term.
*Please consult with us about the starting date of work.
*This is a mid-career position (please note that this is not a new graduate position). (Please note that this is not a job for new graduates.)
▼Working Days and Hours
9:30 - 20:30
7 hours 40 minutes / 2 days off per week
Weekends, holidays, and late shifts are available.
▼Overtime Details
None
▼Holiday
Shift system / 2 days off per week (8-10 days per month)
115 days per year
Annual paid vacation, flex leave, sick leave, maternity leave, nursing care leave
▼Training
Trial period: 3 months (same conditions)
▼Company Location
19F Roppongi Hills Mori Tower, 6-10-1 Roppongi, Minato-ku, Tokyo
▼Work Location
COACH Sapporo Kitahiroshima
Mitsui Outlet Park Sapporo Kitahiroshima, 3-7-6 Omagari Miyuki-cho, Kitahiroshima City
▼Available Insurance
Full social insurance
▼Benefit
Transportation expenses paid (actual expenses/regulations apply)
Uniform rental
Social insurance
Overtime allowance
Employee discount system
Annual salary increase
Annual bonus system, store incentive,
Shorter working hours, income compensation system for long-term absence
Lilo Club, counseling services,
Relocation support system (subject to regulations)
Defined contribution pension plan, etc.
Dyed hair, nails, and pierced ears OK (with our company's regulations)
Language skill allowance available
▼Smoking Information
Designated smoking area available
▼Other
COACH is a global fashion brand founded in 1941 in New York City.
Inspired by the visions of the creative director Stuart Vivace and the inclusive and courageous spirit of our hometown of New York, we create beautiful, long-lasting products that allow everyone to be themselves.
About Company
Tapestry Japan, LLC.
Websiteopen_in_new
Tapestry Inc. is a global multi-brand company that brings together the individual charms of Coach, Kate Spade New York, and Stuart Weitzman.
The New York-based multi-brand company pursues true luxury.
【COACH】
With the appointment of Stuart Vivace as Executive Creative Designer in 2013, Coach is further promoting authenticity. However, the brand vision is to welcome all customers as if inviting a friend into one's home. It is the sales associate's job to convey these values and the brand story to customers, rather than just selling products.
At COACH, we offer a variety of career paths that allow each employee to grow and develop based on his or her own personality. In addition to courses to become a manager, there are also courses to acquire in-house qualifications such as leather craftsman or top sales associate, and a full range of training and development programs. We have an environment where you can step up while having fun at the same time.
【kate spade new york】
Urban and fashionable, yet frank and positive.
We want people to be able to make the most of their individuality.
We call our sales staff “stylists.
They are the ones who give customers comfortable experiences and discoveries in a special place away from everyday life, while showing their own personal style.
We have a culture that values and shares the joys and pleasures of our own daily lives.
The New York-based multi-brand company pursues true luxury.
【COACH】
With the appointment of Stuart Vivace as Executive Creative Designer in 2013, Coach is further promoting authenticity. However, the brand vision is to welcome all customers as if inviting a friend into one's home. It is the sales associate's job to convey these values and the brand story to customers, rather than just selling products.
At COACH, we offer a variety of career paths that allow each employee to grow and develop based on his or her own personality. In addition to courses to become a manager, there are also courses to acquire in-house qualifications such as leather craftsman or top sales associate, and a full range of training and development programs. We have an environment where you can step up while having fun at the same time.
【kate spade new york】
Urban and fashionable, yet frank and positive.
We want people to be able to make the most of their individuality.
We call our sales staff “stylists.
They are the ones who give customers comfortable experiences and discoveries in a special place away from everyday life, while showing their own personal style.
We have a culture that values and shares the joys and pleasures of our own daily lives.
Similar Jobs
