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【Fukuoka】Tagalog and English Speaker Wanted for Customer Support about Housing!

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【Fukuoka】Tagalog and English Speaker Wanted for Customer Support about Housing!

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You can get bonuses separately! (avg. 4 months)

Job Information

Job Type
Office / Customer support
Work Type
・Fukuoka City All Areas, Fukuoka Pref.
3,360,000 ~ 3,900,000 / year

Job Requirement

Japanese Level
English Level
Business Level
□ 〈Necessary〉At least 2 years of work experience in a Japanese company
□ Tagalog natives
□ Can speak Japanese at a native level
□ Have experience in MS Word and Excel
□ Be familiar with business emails
□ Reside in Japan

Job Description

▼Assigning Position
Operation Headquarters Web Marketing Team

▼Job Content
Responsible for inquiries and support in English and Tagalog from both new customers and existing residents of Village House rental apartments.
✓ Support by e-mail/phone/SNS from new customers regarding the availability.
✓ Adjusting property viewing schedules
✓ Responding to inquiries about rental contracts
✓ Responding to inquiries related to repairs/lifestyle from existing residents
✓ Responding to inquiries regarding cancellation
*It is necessary for you to communicate in Japanese between members of your team and other coworkers.

¥3,360,000 ~ ¥3,900,000/ year
(approx. ¥280,000 ~ ¥325,000/ month)
* Monthly salary includes fixed overtime allowance ¥52,370 ~ ¥60,786/ month
* Bonus will be paid separately (avg. 4 months)
▼Working hour
9:00~ 18:00 (There will be overtime sometimes)
Tenjin-shigematsu bldg. 3F, 4-8, Tenjin 3-chome, Chuo Ward, Fukuoka, Fukuoka
Station: Tenjin Station (Kuko Line/ Nishitetsu Tenjin Omuta Line)
□ 2 days/ week (120 days off/ year)
* You may work on Saturdays, Sundays and National Holidays sometimes depending on your working shift.
□ Paid leave
□ Year-end and New Year's
□ Transportation fees will be paid within the company regulation
□ Social insurances
□ Overtime allowance

▼Selection flow
Interview 2~3 times
※ Translation and typing exam will be assigned

About Company

Village House Management
Village House Management was established as a property management company.
Despite being a company with only a short 3 years history of business, we have more than 1,000 properties and more than 100,000 rooms in 46 prefectures all over Japan.
We are working on a business with a very high social contribution by providing low-priced rental housing to low-income earners, job seekers, students from overseas studying and working in Japan, and corporations.