▼Job Responsibilities
【Email Support for Popular Trading Card Game App】
This job is perfect for game enthusiasts or those interested in gaming!
You'll respond in English to email inquiries and feedback regarding rule questions or issues during matches.
You'll use AI translation software and adjust the wording to ensure appropriate phrasing.
*No phone support required.
【Example】
- "The screen froze after the update"
- "I want to report a bug" etc.
【Supported Language】
- English
▼Salary
【Hourly wage】
From 1,800 yen
*Transportation expenses will be paid
*With pay raise system (annual assessment / maximum hourly wage 1,900 yen)
▼Contract Period
No fixed contract
▼Working Days and Hours
【Working Hours】
10:00 AM to 6:00 PM (7 hours actual work)
【Break Time】
60 minutes
【Working Days】
4 to 5 days per week (Monday to Sunday)
* Fixed shift system
* Family-related leave subject to consultation
▼Overtime Details
Generally none
▼Holiday
【Days Off】
2 to 3 days off per week
▼Training
【Training Period】
March 16 to March 31, 10:00 AM to 6:00 PM
*Hourly wage remains unchanged during training
▼Company Location
3-7-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo
▼Work Location
【Bewith, Inc. Osaka Center No. 2】
Address: Osaka Kokusai Building 24 Floor, 2-3-13 Azuchi-cho, Chuo-ku, Osaka-shi, Osaka
【Access】
About a 5-minute walk from Exit 3, Honmachi Station
About a 2-minute walk from Exit 17, Sakaisuji-Honmachi Station
▼Available Insurance
Full social insurance coverage (Employees' Pension Insurance, Health Insurance, Employment Insurance, Workers' Accident Compensation Insurance) is provided.
▼Benefit
- Comprehensive social insurance (Kanto IT Software Health Insurance Association)
- Annual health checkup
- Sick leave and injury benefits, maternity/paternity allowance
- Discounts at affiliated sports clubs
- Access to recreational facilities, travel packages, and popular theme park discounts
- Paid vacation
- Salary increases (up to ¥1,900/hour)
- Transportation allowance (conditions apply)
- Opportunities for full-time employment (self-nomination system; promotion possible in as little as 1 year)
- Casual dress code, flexible hairstyles and hair colors, beards, nails, and piercings allowed
- Maternity and childcare leave
- Fully equipped break room (free Wi-Fi, smartphone chargers, vending machines, kitchenette, refrigerator, TV, microwave, water dispenser)
- Smoke-free workplace (indoor smoking allowed only in designated areas)
▼Smoking Information
Passive Smoking Measures:Smoking is prohibited in the facility (Designated Smoking Rooms Available)