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【Fukuoka】Hiring English-Speaking Customer Support Workers for Housing Complex!

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【Fukuoka】Hiring English-Speaking Customer Support Workers for Housing Complex!

Job image of 5976 at Village House Management-0
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You will receive an average of 4 months bonus! (Full-time employees) *Payment depends on actual performance.

120 days off per year!
Office Work

Job Information

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Job Type
Office / Customer support
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Work Type
FullTime/Part time
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Location
・天神3-4-8 天神重松ビル3階, Fukuokashi Chuo-ku, Fukuoka Pref. ( Map Icon Map )
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Wage
3,360,000 ~ 3,900,000 / year

Job Requirement

Japanese Level
BusinessLevel
English Level
Business Level
□ Can work at least 5 days per week, 8 hours per day
□ Japanese conversational level: Can speak about politics and complex situations
□ Japanese reading and writing level: N2
□ No experience required
□ Tagalog or Sri Lankan language skills preferred
□ Technical/Humanities/International Services visa holders welcome
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Job Description

▼Job Responsibilities
Responding to inquiries and providing support in English from both new customers and existing tenants of the Village House rental condominium.

Responding to emails, phone calls, and SNS from new customers regarding moving in
Scheduling property inspections
Correspondence regarding rental contracts
Handling inquiries from existing tenants regarding repairs and living-related issues
Responding to inquiries regarding cancellations
Translation services

*Communication in Japanese is required within the team and internally

▼Salary
【Full-time Employees】
3,360,000 ~ ¥3,900,000/year

Monthly salary: ¥280,000 - ¥325,000
(Including fixed overtime (30 hours): 52,370 yen - 60,786 yen {})
(Fixed overtime work (30 hours): 52,370 yen - 60,786 yen included)

*Bonuses are not included in the above annual salary.


【Part-time Employees】
1,300 yen per hour

▼Contract Period
【Full-time Employee】
No fixed term of contract


【Part-time Employee】
Maximum 1 year (with renewal)

▼Working Days and Hours
【Full-time Employees】

Working days: 2 days off per week (including shifts and working on weekends and holidays)
Working hours: 9:00-18:00
Break time: 1 hour


【Part-time Employees】

Working days: 2 days off per week (including shifts and working on weekends and holidays)
Working hours: 9:00-16:00
Break time: 1 hour
*Part-time employees need to consult with us about the number of days and hours to be worked per week.

▼Overtime Details
Average monthly overtime hours: approximately 10 hours
*Varies depending on the busy season and other factors.

▼Holiday
2 full days off per week
120 days off per year

【Full-time Employees】
Paid vacations: granted after 3 months of employment
The number of days granted depends on the month of employment.

【Part-time Employees】
Paid vacations: granted from 6 months after employment

▼Training
Trial period: 3 months

▼Work Location
Tenjin Shigematsu Building 3F, 3-4-8 Tenjin, Chuo-ku, Fukuoka City, Fukuoka
2 minute walk from the Subway Kuko Line of Tenjin Station

▼Available Insurance
Social Insurance
Workers' Accident Insurance

▼Smoking Information
No smoking indoors
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About Company

Village House Management
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Village House Management was established as a property management company.
Despite being a company with only a short 3 years history of business, we have more than 1,000 properties and more than 100,000 rooms in 46 prefectures all over Japan.
We are working on a business with a very high social contribution by providing low-priced rental housing to low-income earners, job seekers, students from overseas studying and working in Japan, and corporations.
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