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We are looking for Chinese interpreters and customer service sales staff for kate spade new york!

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We are looking for Chinese interpreters and customer service sales staff for kate spade new york!

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This is a customer service sales job that also serves as a Chinese interpreter.
You can make use of your language skills such as Cantonese and Mandarin!
No experience necessary!

Job Information

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Job Type
Retail・Customer Service / Merchandiser
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Work Type
Part time
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Location
・難波中2-10-70 , Osakashi Naniwa-ku, Osaka Pref. ( Map Icon Map )
・角田町8-7 , Osakashi Kita-ku, Osaka Pref. ( Map Icon Map )
・四条通河原町西入真町52 , Kyotoshi Shimogyo-ku, Kyoto Pref. ( Map Icon Map )
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Wage
1,350 ~ 1,450 / hour

Job Requirement

Japanese Level
Conversational
English Level
None
□ Japanese conversational level: Can speak basic Japanese
□ Japanese reading and writing level: N4
□ Able to serve customers in Chinese.
□ Able to communicate with other staff members in Japanese at a minimum.
□ (Japanese reading and writing skills are not required)
□ High school students are not acceptable.
□ High school students are welcome.
□ Able to work on either Saturday or Sunday, or on national holidays.
□ Experience working as a cashier
□ Experience in customer service and sales
□ Experience in the apparel industry is not required, but you must have an interest in apparel and fashion.
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Job Description

▼Job Responsibilities
Customer service (Chinese interpretation) at kate spade new york store.

Interpreter and customer service sales staff [long-term part-time job].
We are looking for an interpreter and customer service sales staff using "Cantonese and Mandarin" when customers from overseas come to the store.

You can make use of your language skills in Cantonese and Mandarin since you will also serve as an interpreter.
Since reading and writing are not required for the job, N3 or N4 Japanese language skills are also acceptable for entry.

We are looking for people who want to challenge themselves with various communication skills through customer service in order to make the most of their acquired language skills!
As a preliminary activity for my future global career! I want to challenge myself to communicate with customers through customer service in order to use my language skills!
You can also make use of your experience in a global company.

---- Specific job description ----
Customer service for inbound customers on the floor (customer service, product explanation, etc.)

We provide training in customer service, so you will be able to learn skills such as manners and attentiveness that can be used in other areas through on-the-job training.
<We strive to create an environment where customers can shop comfortably.
We welcome those who value "teamwork" and "communication" as we work in cooperation with other staff members!

100% of our employees are satisfied with their work (results of a survey conducted in 2024).

▼Salary
1,350-1,450 yen per hour
Trial period: 3 months (same conditions)

▼Contract Period
[Long-term part time job]
Those who can work for 2 months or longer on a long-term basis.
*Please consult with us about the starting date of work.

▼Working Days and Hours
Namba Parks store: 10:30 - 21:30
Umeda Hankyu HB: 9:30-21:30
Kyoto Takashimaya store: 9:30-20:30

*Working less than 19 hours per week / 20 to 29 hours per week / 30 to 38 hours per week
Shifts are available / late shifts on weekends and holidays are available

▼Overtime Details
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▼Holiday
Shift system
Weekends, holidays, early and late shifts available

▼Training
Trial period: 3 months (same conditions)

▼Company Location
19F Roppongi Hills Mori Tower, 6-10-1 Roppongi, Minato-ku, Tokyo

▼Work Location
▼kate spade new york Namba Parks
 2-10-70 Nambanaka, Naniwa-ku, Osaka City

▼kate spade new york Umeda Hankyu HB
 8-7 Kakudacho, Kita-ku, Osaka City, Osaka

▼kate spade new york Kyoto Takashimaya
 52 Shinmachi, Shijo-dori Kawaramachi Nishi-iru, Shimogyo-ku, Kyoto-shi, Kyoto

▼Available Insurance
Workers' Accident Compensation Insurance
unemployment insurance

▼Benefit
Transportation expenses paid (actual expenses/regulations apply)
Uniforms are lent.
Workers' accident compensation insurance, unemployment insurance
Overtime allowance
Special bonus (incentive)
Product knowledge and skills training, etc.
Employee discount system
Employee promotion system
Dyeing hair, nails, and earrings are OK (subject to our company's regulations).
New Year's allowance (5,000 yen) *For those who worked more than 4 hours on January 1

▼Smoking Information
Smoking room available in the facility

▼Other
Founded in 1993 in New York City, Kate Spade New York is a lifestyle brand offering handbags, apparel, jewelry, shoes, and gifts. The brand celebrates everyday personal style with an optimistic and feminine approach, encouraging women to be confident and full of youthful spirit.
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About Company

Tapestry Japan, LLC.
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Tapestry Inc. is a global multi-brand company that brings together the individual charms of Coach, Kate Spade New York, and Stuart Weitzman.
The New York-based multi-brand company pursues true luxury.

【COACH】
With the appointment of Stuart Vivace as Executive Creative Designer in 2013, Coach is further promoting authenticity. However, the brand vision is to welcome all customers as if inviting a friend into one's home. It is the sales associate's job to convey these values and the brand story to customers, rather than just selling products.

At COACH, we offer a variety of career paths that allow each employee to grow and develop based on his or her own personality. In addition to courses to become a manager, there are also courses to acquire in-house qualifications such as leather craftsman or top sales associate, and a full range of training and development programs. We have an environment where you can step up while having fun at the same time.

【kate spade new york】
Urban and fashionable, yet frank and positive.
We want people to be able to make the most of their individuality.
We call our sales staff “stylists.
They are the ones who give customers comfortable experiences and discoveries in a special place away from everyday life, while showing their own personal style.
We have a culture that values and shares the joys and pleasures of our own daily lives.


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