▼Job Responsibilities
■[Full-time employee]Interpreter and customer service sales staff
※We are looking for an interpreter and customer service sales staff using Cantonese, Mandarin and English when customers from overseas visit our store.
(Communication with Japanese customers and staff working together will be mainly in Japanese.)

You can challenge yourself to communicate with customers through the routine work in order to make use of the language skills you have acquired!
People who want to challenge themselves by communicating with the customer and make use of their language skills　or　people who want to work as a preliminary activity for future global activities are suitable since you can self-improve by working here may have opportunity to have valuable experience. Not only that, you can also make use of your experience in a global company.

---- Specific job description ----
Customer service on the floor (customer service, product explanation, etc.)
Cashier (cash register, wrapping, etc.)
Backyard operations (inventory control, merchandise replenishment, etc.), etc.
You will be trained in the backyard at first, and then asked to work around the cash register (cash register operation, wrapping, etc.) and customer service and sales operations in order, so you can work with confidence.

Specifically, you will learn the concept and features of products through training such as inventory checks and product display.
Once you become accustomed to the job, we will gradually ask you to provide support around the cash register and perform customer service and sales duties.
Our trainers will support you until you get used to cashiering (cash register operation and wrapping), so please don't worry. Please feel free to ask any questions you may have.
As for customer service, we give priority to those who wish to work in customer service, so you will not be asked to serve customers out of the blue.
We also provide training in customer service, so you will be able to learn skills such as manners and attentiveness that can be utilized in other areas through on-the-job training.

＜We strive to create an environment where customers can shop comfortably.＞
We welcome those who value "teamwork" and "communication" as we work in cooperation with other staff members!

▼Salary
Monthly salary 250,000 yen~
*Experience and ability will be considered.
*Trial period: 3 months (same conditions)

▼Contract Period
*No fixed term of contract.
*We are looking for people who can work long-term.
*Please consult with us about the starting date of work.
*This is a mid-career position (please note that this is not a new graduate position). (Please note that this is not a job for new graduates.)

▼Working Days and Hours
9：30～20：30
7 hours 40 minutes / 2 days off per week
Weekends, holidays, and late shifts are available.

▼Overtime Details
None

▼Holiday
Shift system / 2 days off per week (8-10 days per month)
115 days per year
Annual paid vacation, flex leave, sick leave, maternity leave, nursing care leave

▼Training
Trial period: 3 months (same conditions)

▼Company Location
19F Roppongi Hills Mori Tower, 6-10-1 Roppongi, Minato-ku, Tokyo

▼Work Location
Coach Shinsaibashi PARCO
3F, Shinsaibashi PARCO, 1-8-3 Shinsaibashi-suji, Chuo-ku, Osaka-shi, Osaka
1 minute walk from “Shinsaibashi Station

▼Available Insurance
Full social insurance

▼Benefit
Transportation expenses paid (actual expenses/regulations apply)
Uniform rental
Social insurance
Overtime allowance
Employee discount system
Annual salary increase
Annual bonus system, store incentive,
Shorter working hours, income compensation system for long-term absence
Benefit station, counseling service,
Relocation support system (subject to regulations)
Defined contribution pension plan, etc.
※Dyed hair, nails, and pierced ears OK (with our company's regulations)

▼Smoking Information
Smoking is prohibited in the laydown area

▼Other
COACH is a global fashion brand founded in 1941 in New York City. Inspired by the visions of the creative director Stuart Vivace and the inclusive and courageous spirit of our hometown of New York, we create beautiful, long-lasting products that allow everyone to be themselves.