High Hourly Pay! Email Support Staff for PC Games Wanted!
High Hourly Pay! Email Support Staff for PC Games Wanted!
High hourly wage of ¥1,800 or more—perfect for gaming enthusiasts.
We're hiring individuals who speak English and Chinese!
We're hiring individuals who speak English and Chinese!
Job Information
business_center
Job Type
Sales / Customer Service・Customer Support
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Work Type
Part time
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Location
Map
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Wage
￥1,800 ~ / hour
❌ NO CASH-IN-HAND
❌ NO CASH-IN-HAND
Job Requirement
Japanese Level
BusinessLevel
English Level
Business Level
□ Japanese conversational level: Can freely talk about daily situations
□ Japanese reading and writing level: N2
□ Those who like action games or card games
□ Able to provide polite and professional customer support
□ Basic PC skills
□ Business-level proficiency in English, Chinese, or Korean
□
□ ※Chinese speakers: Business level Japanese required.
□ ※ English speakers: Daily conversation-level Japanese proficiency required
□ Japanese reading and writing level: N2
□ Those who like action games or card games
□ Able to provide polite and professional customer support
□ Basic PC skills
□ Business-level proficiency in English, Chinese, or Korean
□
□ ※Chinese speakers: Business level Japanese required.
□ ※ English speakers: Daily conversation-level Japanese proficiency required
Eligible Visa Types
Permanent Resident
Spouse or Child of Japanese Nationals
Spouse or Child of Permanent Resident
Long-term Resident
Japanese National (No Visa Required)
Special Permanent Resident
Working Hours
Minimum Working Days ：
4 days
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Hol
9:00 ~ 18:00
Job Description
▼Job Responsibilities
【Email support correspondence for a famous action game】
This is a great opportunity for anyone who loves or is interested in games!
You will respond via email to inquiries and feedback about game mechanics, events, and other related topics.
You will use AI translation tools to help ensure your responses are polite and professional.
*Since this is primarily email support, phone calls are rare.
【Example】
- 「The screen froze after the update」
- 「I would like to report a bug」
【Supported languages (one of the following)】
- English
- Chinese
▼Salary
【Hourly wage】
From 1,800 yen
*Transportation expenses will be paid
*With pay raise system (annual assessment / maximum hourly wage 1,900 yen)
▼Contract Period
No fixed contract
▼Working Days and Hours
【Working Hours】
9:00 AM - 6:00 PM (8-hour workday)
【Break Time】
60 minutes
【Working Days】
English Support: 5 days per week
Chinese Support: 4 days per week
*Fixed weekly shifts
*Time off for family or personal reasons negotiable
▼Overtime Details
Generally none
▼Holiday
【Days off】
English support: 2 days per week
Chinese support: 3 days per week
▼Training
【Training Period】
February 16 (Mon) ~ February 27 (Fri), 9:00 AM ~ 6:00 PM
▼Company Location
3-7-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo
▼Work Location
【Bewith, Inc. Osaka Center No. 2】
Address: Osaka Kokusai Building 24 Floor, 2-3-13 Azuchi-cho, Chuo-ku, Osaka-shi, Osaka
【Access】
About a 5-minute walk from Exit 3, Honmachi Station
About a 2-minute walk from Exit 17, Sakaisuji-Honmachi Station
▼Available Insurance
Full social insurance coverage (Employees' Pension Insurance, Health Insurance, Employment Insurance, Workers' Accident Compensation Insurance) is provided.
▼Benefit
- Comprehensive social insurance (Kanto IT Software Health Insurance Association)
- Annual health checkup
- Sick leave and injury benefits, maternity/paternity allowance
- Discounts at affiliated sports clubs
- Access to recreational facilities, travel packages, and popular theme park discounts
- Paid vacation
- Salary increases (up to ¥1,900/hour)
- Transportation allowance (conditions apply)
- Opportunities for full-time employment (self-nomination system; promotion possible in as little as 1 year)
- Casual dress code, flexible hairstyles and hair colors, beards, nails, and piercings allowed
- Maternity and childcare leave
- Fully equipped break room (free Wi-Fi, smartphone chargers, vending machines, kitchenette, refrigerator, TV, microwave, water dispenser)
- Smoke-free workplace (indoor smoking allowed only in designated areas)
▼Smoking Information
Passive Smoking Measures:Smoking is prohibited in the facility (Designated Smoking Rooms Available)
【Email support correspondence for a famous action game】
This is a great opportunity for anyone who loves or is interested in games!
You will respond via email to inquiries and feedback about game mechanics, events, and other related topics.
You will use AI translation tools to help ensure your responses are polite and professional.
*Since this is primarily email support, phone calls are rare.
【Example】
- 「The screen froze after the update」
- 「I would like to report a bug」
【Supported languages (one of the following)】
- English
- Chinese
▼Salary
【Hourly wage】
From 1,800 yen
*Transportation expenses will be paid
*With pay raise system (annual assessment / maximum hourly wage 1,900 yen)
▼Contract Period
No fixed contract
▼Working Days and Hours
【Working Hours】
9:00 AM - 6:00 PM (8-hour workday)
【Break Time】
60 minutes
【Working Days】
English Support: 5 days per week
Chinese Support: 4 days per week
*Fixed weekly shifts
*Time off for family or personal reasons negotiable
▼Overtime Details
Generally none
▼Holiday
【Days off】
English support: 2 days per week
Chinese support: 3 days per week
▼Training
【Training Period】
February 16 (Mon) ~ February 27 (Fri), 9:00 AM ~ 6:00 PM
▼Company Location
3-7-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo
▼Work Location
【Bewith, Inc. Osaka Center No. 2】
Address: Osaka Kokusai Building 24 Floor, 2-3-13 Azuchi-cho, Chuo-ku, Osaka-shi, Osaka
【Access】
About a 5-minute walk from Exit 3, Honmachi Station
About a 2-minute walk from Exit 17, Sakaisuji-Honmachi Station
▼Available Insurance
Full social insurance coverage (Employees' Pension Insurance, Health Insurance, Employment Insurance, Workers' Accident Compensation Insurance) is provided.
▼Benefit
- Comprehensive social insurance (Kanto IT Software Health Insurance Association)
- Annual health checkup
- Sick leave and injury benefits, maternity/paternity allowance
- Discounts at affiliated sports clubs
- Access to recreational facilities, travel packages, and popular theme park discounts
- Paid vacation
- Salary increases (up to ¥1,900/hour)
- Transportation allowance (conditions apply)
- Opportunities for full-time employment (self-nomination system; promotion possible in as little as 1 year)
- Casual dress code, flexible hairstyles and hair colors, beards, nails, and piercings allowed
- Maternity and childcare leave
- Fully equipped break room (free Wi-Fi, smartphone chargers, vending machines, kitchenette, refrigerator, TV, microwave, water dispenser)
- Smoke-free workplace (indoor smoking allowed only in designated areas)
▼Smoking Information
Passive Smoking Measures:Smoking is prohibited in the facility (Designated Smoking Rooms Available)
About Company
Bewith, Inc.
Websiteopen_in_new
Outsourcing services are further evolving through the fusion of digital technology and human operations.
We respond to a wide range of needs from call center operations to the provision of the latest solutions.
Bewith is looking for new employees.
Join us in an environment where everyone can challenge themselves and experience growth.
We respond to a wide range of needs from call center operations to the provision of the latest solutions.
Bewith is looking for new employees.
Join us in an environment where everyone can challenge themselves and experience growth.
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