【Kanagawa,Hakone】We are looking for a front desk staff for "nol hakone myojindai" which will open in May 2024!
【Kanagawa,Hakone】We are looking for a front desk staff for "nol hakone myojindai" which will open in May 2024!
Attractive environment with 112 days off per year and excellent benefits
Stable Tokyu Group company
No experience necessary
10 days off per month
Full benefits package
Stable Tokyu Group company
No experience necessary
10 days off per month
Full benefits package
Job Information
business_center
Job Type
Hotel / Reception
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Work Type
RegularEmployee
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Location
Map
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Wage
￥196,400 ~ 300,000 / month
Job Requirement
Japanese Level
BusinessLevel
English Level
Conversational
□ Japanese conversational level: Can freely talk about daily situations
□ Japanese reading and writing level: N2
□ No experience required.
□ Those who want to take on a new challenge in an upcoming hotel
□ Experience in customer service is preferred
□ Want to challenge yourself in customer service
□ Want to work in a job where you can make use of your ideas
□ Want to work for a stable company for a long time
□ Want to work in an environment where skill improvement can be realized
□ "Permanent Resident", "Long-Term Resident", "Spouse or Child of Japanese National", "Spouse or Child of Permanent Resident", "International Student" (for those who will graduate in March 2024), "Engineer/Specialist in Humanities/International Services" visa holders
□ Japanese reading and writing level: N2
□ No experience required.
□ Those who want to take on a new challenge in an upcoming hotel
□ Experience in customer service is preferred
□ Want to challenge yourself in customer service
□ Want to work in a job where you can make use of your ideas
□ Want to work for a stable company for a long time
□ Want to work in an environment where skill improvement can be realized
□ "Permanent Resident", "Long-Term Resident", "Spouse or Child of Japanese National", "Spouse or Child of Permanent Resident", "International Student" (for those who will graduate in March 2024), "Engineer/Specialist in Humanities/International Services" visa holders
Job Description
▼Job Responsibilities
Either front desk staff or restaurant staff.
【Main Duties】
＜Front Desk Staff＞
We are looking for front desk staff who can handle basic front desk duties, including customer service.
・ Receiving and confirming reservations for accommodation/restaurants (telephone support)
・ Check-in/out service
・ Responding to various inquiries.
・ Administrative work using a PC
・ Prepare accommodation plans, etc.
＜Restaurant Staff＞
We provide evening and breakfast service at the Italian restaurant.
・ Order taking
・ Serving meals and beverages
・ Table setting, etc.
☆ We provide education and training programs that enable you to steadily step up from the basics of customer service to world-class skills.
☆ Some employees change their work from a government-related job as this work “provides intensive customer service and is local-based” People who have experience using PCs from previous jobs can use this skill and experience.
☆We welcome people with experience in the hotel industry, new graduates, and people with more than 10 years of working experience.
▼ "nol hakone myojinda" Website
https://www.nolhotels.com/hakone-myojindai/
▼Salary
196,400~300,000 yen
▼ Allowances and incentives in addition to salary
・ Family allowance
・ Commuting allowance
・ Early arrival and overtime allowance (paid in increments of one minute)
・ Late-night pay allowance
・ Dropout allowance
・ Holiday allowance
▼ Bonuses
・ Twice a year + Tokyu Group financial bonus
*The amount may differ depending on the working style you belong to.
▼Salary increase
・ Once a year
▼Contract Period
No fixed term of contract
▼Working Days and Hours
One-year variable working system
(Shift system)
▼ Working days
・ About 20 days per month
▼ Working hours
・ 9 hours, 8 hours of rest (1 hour break)
▼Shift example
【Early shift】7:00〜16:00(1 hour break)
【Late shift】13:00～21:00(1 hour break)
【Night shift】15:00～9:00(16 hours work / 2 hours break and next day off)
▼Overtime Details
Average monthly 19.2 hours for the whole organization
▼Holiday
▼ Annual holidays
112 days + 10 days of annual paid vacations - *Granted based on years of service
▼Holidays and vacation
Shift system / 8 to 10 days off per month
Celebration or condolence leave
Maternity leave
Childcare leave
Nursing care leave
Accumulated leave
Nursing care leave
Menstrual leave
Marriage leave
Volunteer Leave
Special leave
Disaster leave, etc.
▼Training
Trial period: 6 months
The probationary period will last until the first September 30 or March 31 after the expiration of 6 months from the date of hire. (No change in treatment and benefits during the period)
▼Company Location
Shibuya Dogenzaka Tokyu Building, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo
▼Work Location
1488 Miyagino, Hakone-machi, Ashigarashimo-gun, Kanagawa-ken
Approximately 20 minutes by car from Hakone-Yumoto Station
▼ GoogleMap
https://maps.app.goo.gl/pPszrtC5j3VjbcVf6
▼Available Insurance
Social insurance (employment/worker's accident compensation/health/employee's pension)
▼Benefit
･Tokyu Mutual Aid Association (medical benefits, subsidies for agreed recreation facilities)
* All medical expenses over 3,000 yen per month will be covered by the Mutual Aid Association.
･ Sickness and injury benefits
･ Discounted use of company-operated facilities (hotels, golf, skiing)
･ Shareholding system
･ Support for qualification acquisition
･ Training program
･ Commuting by car is possible.
･ Dormitory facilities (for those who cannot commute from home)
↓For those who have been a member of the union for more than 1 year.
･ 50,000 yen for wedding gifts
･ 30,000 yen for childbirth
･ 20,000 yen for childcare support (paid annually when a child reaches his or her third to fifth birthday)
･ 30,000 yen as a gift for enrolling in school
･ 10,000 yen as a celebration for continuous service
･ 10,000 yen for a silver wedding present
･ Recreation facilities: 190 facilities
▼Smoking Information
In principle, smoking is prohibited in Class I facilities. However, there are places where smoking is allowed.
▼Other
【Selection Point】
Skills such as customer service skills and business manners can be acquired even after joining the company through proactive awareness.
Therefore, at the hiring stage, we place importance on communication skills, awareness of teamwork, and personality.
We look forward to hearing from you.
Either front desk staff or restaurant staff.
【Main Duties】
＜Front Desk Staff＞
We are looking for front desk staff who can handle basic front desk duties, including customer service.
・ Receiving and confirming reservations for accommodation/restaurants (telephone support)
・ Check-in/out service
・ Responding to various inquiries.
・ Administrative work using a PC
・ Prepare accommodation plans, etc.
＜Restaurant Staff＞
We provide evening and breakfast service at the Italian restaurant.
・ Order taking
・ Serving meals and beverages
・ Table setting, etc.
☆ We provide education and training programs that enable you to steadily step up from the basics of customer service to world-class skills.
☆ Some employees change their work from a government-related job as this work “provides intensive customer service and is local-based” People who have experience using PCs from previous jobs can use this skill and experience.
☆We welcome people with experience in the hotel industry, new graduates, and people with more than 10 years of working experience.
▼ "nol hakone myojinda" Website
https://www.nolhotels.com/hakone-myojindai/
▼Salary
196,400~300,000 yen
▼ Allowances and incentives in addition to salary
・ Family allowance
・ Commuting allowance
・ Early arrival and overtime allowance (paid in increments of one minute)
・ Late-night pay allowance
・ Dropout allowance
・ Holiday allowance
▼ Bonuses
・ Twice a year + Tokyu Group financial bonus
*The amount may differ depending on the working style you belong to.
▼Salary increase
・ Once a year
▼Contract Period
No fixed term of contract
▼Working Days and Hours
One-year variable working system
(Shift system)
▼ Working days
・ About 20 days per month
▼ Working hours
・ 9 hours, 8 hours of rest (1 hour break)
▼Shift example
【Early shift】7:00〜16:00(1 hour break)
【Late shift】13:00～21:00(1 hour break)
【Night shift】15:00～9:00(16 hours work / 2 hours break and next day off)
▼Overtime Details
Average monthly 19.2 hours for the whole organization
▼Holiday
▼ Annual holidays
112 days + 10 days of annual paid vacations - *Granted based on years of service
▼Holidays and vacation
Shift system / 8 to 10 days off per month
Celebration or condolence leave
Maternity leave
Childcare leave
Nursing care leave
Accumulated leave
Nursing care leave
Menstrual leave
Marriage leave
Volunteer Leave
Special leave
Disaster leave, etc.
▼Training
Trial period: 6 months
The probationary period will last until the first September 30 or March 31 after the expiration of 6 months from the date of hire. (No change in treatment and benefits during the period)
▼Company Location
Shibuya Dogenzaka Tokyu Building, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo
▼Work Location
1488 Miyagino, Hakone-machi, Ashigarashimo-gun, Kanagawa-ken
Approximately 20 minutes by car from Hakone-Yumoto Station
▼ GoogleMap
https://maps.app.goo.gl/pPszrtC5j3VjbcVf6
▼Available Insurance
Social insurance (employment/worker's accident compensation/health/employee's pension)
▼Benefit
･Tokyu Mutual Aid Association (medical benefits, subsidies for agreed recreation facilities)
* All medical expenses over 3,000 yen per month will be covered by the Mutual Aid Association.
･ Sickness and injury benefits
･ Discounted use of company-operated facilities (hotels, golf, skiing)
･ Shareholding system
･ Support for qualification acquisition
･ Training program
･ Commuting by car is possible.
･ Dormitory facilities (for those who cannot commute from home)
↓For those who have been a member of the union for more than 1 year.
･ 50,000 yen for wedding gifts
･ 30,000 yen for childbirth
･ 20,000 yen for childcare support (paid annually when a child reaches his or her third to fifth birthday)
･ 30,000 yen as a gift for enrolling in school
･ 10,000 yen as a celebration for continuous service
･ 10,000 yen for a silver wedding present
･ Recreation facilities: 190 facilities
▼Smoking Information
In principle, smoking is prohibited in Class I facilities. However, there are places where smoking is allowed.
▼Other
【Selection Point】
Skills such as customer service skills and business manners can be acquired even after joining the company through proactive awareness.
Therefore, at the hiring stage, we place importance on communication skills, awareness of teamwork, and personality.
We look forward to hearing from you.
About Company
Tokyu Resorts & Stays Co., Ltd.
Websiteopen_in_new
Tokyu Resorts & Stays Co., Ltd. was created in July 2020 through the merger of Tokyu Resort Service, Tokyu Stay Service, and Tokyu Stay, with the aim of strengthening Tokyu Land Corporation's hotel and resort business. Our business history is long: we have been involved in the management of vacation homes and golf course operations since the 1960s; in the 1980s we began contracted management of ski resorts and the membership resort hotel Tokyu Harvest Club; and in the 1990s we launched the urban hotel chain Tokyu Stay. Today, the facilities we operate throughout Japan are visited by more than 4 million people annually. Our mission is to pave the way for the future of the operation business by taking advantage of our achievements and know-how accumulated through the operation of these diverse facilities. We can also build long-term relationships with local communities, governments, and business partners. To earn a high reputation among diverse customers, to enhance the job satisfaction of diverse employees, and to build bridges in the community through exchange and employment we will grow into an operating company that is needed by society and indispensable. In a rapidly changing business environment, we will strive to create new value by promoting the use of digital technology to accelerate our business. The company name "Resorts & Stay" reflects our desire to have our customers visit us repeatedly. As professionals in problem-solving, we will not only provide places, but also offer our customers rich time and experiences by proposing a variety of ways to spend their time.
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