▼Job Responsibilities
Either front desk staff or restaurant staff.
【Main Duties】
<Front Desk Staff>
We are looking for front desk staff who can handle basic front desk duties, including customer service.
・ Receiving and confirming reservations for accommodation/restaurants (telephone support)
・ Check-in/out service
・ Responding to various inquiries.
・ Administrative work using a PC
・ Prepare accommodation plans, etc.
<Restaurant Staff>
We provide evening and breakfast service at the Italian restaurant.
・ Order taking
・ Serving meals and beverages
・ Table setting, etc.
☆ We provide education and training programs that enable you to steadily step up from the basics of customer service to world-class skills.
☆ Some employees change their work from a government-related job as this work “provides intensive customer service and is local-based” People who have experience using PCs from previous jobs can use this skill and experience.
☆We welcome people with experience in the hotel industry, new graduates, and people with more than 10 years of working experience.
▼ "nol hakone myojinda" Website
https://www.nolhotels.com/hakone-myojindai/▼Salary
196,400~300,000 yen
▼ Allowances and incentives in addition to salary
・ Family allowance
・ Commuting allowance
・ Early arrival and overtime allowance (paid in increments of one minute)
・ Late-night pay allowance
・ Dropout allowance
・ Holiday allowance
▼ Bonuses
・ Twice a year + Tokyu Group financial bonus
*The amount may differ depending on the working style you belong to.
▼Salary increase
・ Once a year
▼Contract Period
No fixed term of contract
▼Working Days and Hours
One-year variable working system
(Shift system)
▼ Working days
・ About 20 days per month
▼ Working hours
・ 9 hours, 8 hours of rest (1 hour break)
▼Shift example
【Early shift】7:00〜16:00(1 hour break)
【Late shift】13:00~21:00(1 hour break)
【Night shift】15:00~9:00(16 hours work / 2 hours break and next day off)
▼Overtime Details
Average monthly 19.2 hours for the whole organization
▼Holiday
▼ Annual holidays
112 days + 10 days of annual paid vacations - *Granted based on years of service
▼Holidays and vacation
Shift system / 8 to 10 days off per month
Celebration or condolence leave
Maternity leave
Childcare leave
Nursing care leave
Accumulated leave
Nursing care leave
Menstrual leave
Marriage leave
Volunteer Leave
Special leave
Disaster leave, etc.
▼Training
Trial period: 6 months
The probationary period will last until the first September 30 or March 31 after the expiration of 6 months from the date of hire. (No change in treatment and benefits during the period)
▼Company Location
Shibuya Dogenzaka Tokyu Building, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo
▼Work Location
1488 Miyagino, Hakone-machi, Ashigarashimo-gun, Kanagawa-ken
①Approximately 20 minutes by car from Hakone-Yumoto Station
②From Hakone-Yumoto Station, take the Hakone Tozan Bus and get off at Myojindai Bus Stop. 20 minute walk from the bus stop.
③From Odawara Station, take the Hakone Tozan Bus and get off at the Miyagino Information Center bus stop. 17 minute walk from the bus stop.
▼ GoogleMap
https://maps.app.goo.gl/pPszrtC5j3VjbcVf6▼Available Insurance
Social insurance (employment/worker's accident compensation/health/employee's pension)
▼Benefit
・Tokyu Mutual Aid Association (medical benefits, subsidies for agreed recreation facilities)
* All medical expenses over 3,000 yen per month will be covered by the Mutual Aid Association.
・ Sickness and injury benefits
・ Discounted use of company-operated facilities (hotels, golf, skiing)
・ Shareholding system
・ Support for qualification acquisition
・ Training program
・ Commuting by car is possible.
・ Dormitory facilities (for those who cannot commute from home)
↓For those who have been a member of the union for more than 1 year.
・ 50,000 yen for wedding gifts
・ 30,000 yen for childbirth
・ 20,000 yen for childcare support (paid annually when a child reaches his or her third to fifth birthday)
・ 30,000 yen as a gift for enrolling in school
・ 10,000 yen as a celebration for continuous service
・ 10,000 yen for a silver wedding present
・ Recreation facilities: 190 facilities
▼Smoking Information
In principle, smoking is prohibited in Class I facilities. However, there are places where smoking is allowed.
▼Other
【Selection Point】
Skills such as customer service skills and business manners can be acquired even after joining the company through proactive awareness.
Therefore, at the hiring stage, we place importance on communication skills, awareness of teamwork, and personality.
We look forward to hearing from you.