カテゴリーのアイコン Case Studies
Foreign Workers Are Working at Good Security Company
Dec 04, 2023
6 min read
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Company Name: Yuishin Inc. Security Division

Type of business: Security

Mr. Maki Kaneko (Executive Officer)
Mr. Masashi Unno (General Manager, Security Services Department)
Mr. Nasanbayar Ganbat 【Mongolian national】


—How are you doing now that you have started working?

Ganbat: There is not much that is difficult. Everyone is friendly, so I can do my work without any difficulty.

— Have you gotten used to the job?

Ganbat: I don't get angry very often. Everyone teaches me politely, so I enjoy working here.

I have learned the words I use at work, although I had a hard time learning them. If there is something I can't remember, they teach me on site.

— Do you think the job is what you imagined when you started working here? Why did you want to work in security?

Ganbat: The most important thing is the amount of work. You can work as much or as little time as you want.

Also, I have a lot of contact with Japanese people, so it is good to improve my Japanese.

I was originally interested in security, but I didn't know how to get this kind of job. It just so happened that a friend of mine knew about it. At first, I didn't understand why so many people were in the field. But then I realized how many people were needed to help the people living around the site.

My coworkers taught me little by little, so I started to understand security.

Kaneko: I have heard from the field that Ganbat-san asks a lot of questions about things he doesn't understand.

—It sounds like things are going very well, but have there been any problems?

Kaneko: There were times when he was late at first, but that stopped soon.

Ganbat: I now understand that being late is not a good thing in Japan.

—Are there any problems in terms of communication with foreign workers?

Unno: We can use a translation app on our smartphones on site. But in reality, I try to communicate with them in Japanese as much as possible. It is not good for us to be dependent on a translator.

—Do you see any differences in the way of working between Mongolia and Japan?

Ganbat: It is not common practice in Mongolia to be at the work site 30 minutes before work starts, so I was puzzled at first. But then I realized that it is the norm in Japan. I am not late anymore.

—If you were to invite people around you, how would you introduce your current workplace to them?

Ganbat: The people I work with are very kind. I can easily get used to it because there are not many problems for foreign workers.

Kaneko: I heard that the people on site are teaching him little by little. I am glad that he thinks we are kind to him. I am so impressed.

I feel that "consideration for others" is emerging in our company as well. I think our Japanese employees are also growing by teaching them to do their jobs with care. There is a synergistic effect with Ganbat coming to our company, and there is a very good atmosphere.

We realized this time that when we were working only with Japanese, we had skipped explaining to others. Now, there is a renewed awareness of the need for thorough explanations at the work site. As a company, we have been influenced by the foreign workers, and we are in a very good situation.

—I guess the atmosphere changes when a foreign worker joins the company, doesn't it?

Kaneko: Yes, it does. We would like to increase the number of foreign workers in our company in the future, so I think there will be more and more mutual influence. Personally, I think it is amazing that foreign workers who come to Japan are able to come to Japan, find a job, and receive training.

Ganbat: When I first came to Japan, I felt it was very difficult to find a job. Japanese people are not good at English, and it was often difficult to communicate well.

But there are many very kind people at this workplace.

— What is your impression of Ganbat from your point of view?

Kaneko: Japanese people often point out details in their work, so I thought I would not like it if he got scared. But he's a tough guy, isn't he?

— I heard that you wrote Ganbat's resume together with him.

Kaneko: Yes, that's right. If I were looking for a job in a foreign country and was thrown out on my own, it would be hard for me. I think it is natural to put yourself in the other person's shoes.

—Some companies that are thinking of hiring foreign workers say that "foreign students are not allowed" or "you have to write down your resume" and that they need to be able to do the same things as Japanese people. In such a situation, you are very tolerant, aren't you?

Kaneko: I don't have a very clean work history either. At the beginning of my career, I was a bit of an outsider. I was influenced by the part-time high school students I worked with, and I was kept alive by others.

Maybe that's why I have the habit of thinking from an outsider's point of view.

—Is there anything important when recruiting foreign workers?

I used to work with many Chinese people in the restaurant business, and once we opened our hearts to each other, we experienced a great improvement in business.

At that time, I realized that the power that comes from understanding each other is amazing.

If many people do not realize the importance of the power that comes from mutual understanding, they will probably discriminate and separate people, and there may not be a sense of unity in the organization.

I think it is important when accepting foreign workers that we should not reject what comes our way, but respond with sincerity to any person who comes our way.

— Ganbat is an honest person, so it seems that he has experienced firsthand the advantages of your company. Thank you very much for your time today!


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