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【Tokyo】Customer Center Staff Wanted! Chinese/English/Japanese

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【Tokyo】Customer Center Staff Wanted! Chinese/English/Japanese

Job Information

Job Type
Work type

Job Requirement

Japanese level
English level
Business Level

□ Business level of English (able to read, write, and communicate with others)
※ TOEIC score of at least 850 or equivalent level of English skills
□ Business level of Chinese (able to read, write, and communicate with others)
□ Need to be able to read, write, and communicate with others in Japanese
□ Need to have a valid working visa or work permission (for students)
□ Applicants who can work 5 days a week
□ Applicants with basic computer skills (Microsoft Excel and Word)
□ Applicants with confidence in typing
□ Applicants who can respond to customers’ inquiries with good speaking and communication skills
※Priority will be given to those who have experience in customer service
□ 英 語:ビジネスレベル(読み/書き/会話が可能な方)
□ 中国語:ビジネスレベル(読み/書き/会話が可能な方)
□ 日本語:読み書き可能なレベル (読み/書き/会話が可能な方)
□ 就労可能なビザもしくは学生で資格外活動許可を持っている方
□ 週5日勤務が可能な方
□ PCの基本操作のできる方
□ タイピングに自信がある方
□ お客様からのお問合せの内容をヒアリングし、お問合せに応じた回答ができる
□ スピーキング・コミュニケーション能力が高い方

Job Description

【Job Content】
-365 days/year customer service
-Respond to inquiries from foreign customers who booked or want to stay in Japanese accommodations through email, phone, and chat.
¥ 1,700/h〜 
(transportation fee included)
(negotiable according to skills and ability)
【Working hour】
9:00-19:00 Shift system
8 working hours a day, 1 hour break
※about 165 hours a month
➀ 9:00-18:00 (early shift)
➁ 10:00-19:00 (late shift)
③ 9:00-19:00 (long shift)
More than 8 days a month
※ Same as total number of weekends and national holidays during the month
Cafeteria is available at no charge
(Free breakfast, lunch and dinner!)
Futakotamagawa, Setagaya-ku, Tokyo
※ You will work at the customer center of a client
4 minute walk from Futakotamagawa Station: Tokyu Denentoshi line, Tokyu Oi line

※メール、チャット、翻訳の経験がある方 大歓迎!
※研修期間 約1ヶ月(OJT含む)
1700円/h 交通費込 ※スキル見合いによる単価のご相談は可能です。
9:00~19:00 シフト勤務
※シフト制 月間165時間程度

 ①  9:00~18:00(早番)
 ② 10:00~19:00(遅番)
 ③  9:00~19:00(長番)


About Company

Language One helps to remove the communication barrier that foreign residents who work and live in Japan and foreigners visiting Japan face, as the number of foreign nationals is increasing as the Olympics draw near. We provide multilingual call center services that include telephone interpretation in fields related to safety and security such as medical care and emergency response, and social infrastructure such as electricity, gas, water, transportation, communications, and finance, and living in Japan. We are committed to lowering the barrier of communication for all foreigners.
By providing better services to people with diverse values and delivering with a heart of service and hospitality, we will share excitement with customers and contribute to the creation of a prosperous society.


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