▼Job Responsibilities
【Mission】
Our mission is to lead our customers' businesses to success by supporting the introduction and utilization of Automation Tech developed and provided by our company with a high customer orientation.
Our mission is to lead our clients' businesses to success by supporting the implementation and utilization of Automation Tech developed and provided by our company, and at the same time, to increase the number of clients who share our products and our sense of values.

【Summary of work】
We are looking for a person who can provide general support for the implementation and utilization of our products to ensure the success of our customers who have implemented our products.
We also ask you to actively make upsell and cross-sell proposals.

【Details of work】
・Planning and operational design of measures related to the introduction and establishment of products
・Creation and maintenance of documents necessary for onboarding and utilization of each product
・Contract renewal
・Up-sell and cross-sell proposals
・Planning and improvement of products
・Support for robot validation and creation
・Planning and execution of events and training for user companies

▼Salary
4.8 million yen to 7 million yen per year

▼Contract Period
No fixed term of contract

▼Working Days and Hours
Flextime system (core time: 12:00-15:00)

▼Overtime Details
Required occasionally

▼Holiday
■ 2 days off per week (Sat. and Sun.)
■ Holidays
■ Year-end and New Year vacations
■ Annual paid vacations
■ Anniversary leave

▼Training
3 months

▼Work Location
【Location Details】
1-3-12 Shinjuku, Shinjuku-ku, Tokyo, Japan

【Access】
Tokyo Metro Marunouchi Line, Shinjuku-Gyoenmae Station, Exit 2, 3 min. walk
Tokyo Metro Marunouchi Line / Fukutoshin Line / Toei Subway: 8 minutes walk from Shinjuku 3-chome Station

▼Available Insurance
Social insurance, employee pension insurance, workers' accident compensation insurance, unemployment insurance

▼Benefit
【Support for ease of work】
Secondary work allowed
Secondary jobs are allowed
Remote work system
Café expenses are paid for onsite visits and internal/external MTG meetings.

【Support for Skill Development】
Book purchase system
Support for participation in study groups and meetups, and subsidies for holding study groups at the company
Subsidies for qualification examinations

【For engineers】
You can use up to ¥400,000 to select a PC, chair, and monitor to be used for work

【Health Support】
In addition to regular health checkups, full subsidies for the following
Influenza vaccination (all employees)/One-day physical checkup (for employees 35 years and older)/Optional gynecological exam (for female employees)

▼Smoking Information
No smoking in facilities as a matter of principle

▼Other
The appeal of this position is that it requires the ability to understand the potential needs of clients, understand their business and make proposals.
・The position requires a good understanding of the client's potential needs, business operations, and the ability to make proposals.
・The position requires a high level of project management skills through high-touch experience.
Our products have a pay-as-you-go element based on usage volume, so there are many opportunities to propose upselling to improve the value of the customer's usage.
・You will be deeply involved in business improvement (DX) projects that are of high importance to our clients, so you will be able to contribute to their business growth.
・This is a very rewarding opportunity to contribute to the growth of the client's business.
The small number of elite members means that each person has a great deal of discretion and can acquire a wide range of skills.