▼Job Responsibilities
The Community Associate will improve customer satisfaction through proactive communication and hospitality.
As the face of Regus, you will have a range of responsibilities, including sales and customer support.
Specific job responsibilities include but are not limited to:
【Receptionist】
・Answering phone calls
・Guiding customers and guests
【Secretarial duties】
・Setting meetings and appointments
・Organize community events
【Administrative work】
・Data entry
・Contract renewal procedures
・Receiving, sorting, and redirecting daily emails
・Overlook the Open Offices (unattended offices)
Although you will be hired as a community associate, the countless opportunities for internal recruitment within the company will allow you to keep growing your career and challenge yourself to new positions. We have many employees who have joined the company with no prior experience, and worked to become team leaders and managers.
▼Salary
The basic salary (paid monthly) is calculated as 1/12 of the annual salary.
Salary varies based on location (see bellow for details):
⚫️ Tokyo 23 wards, Yokohama ... 3.5 million yen/year
⚫️ Osaka, Nagoya, Kyoto, Kobe ... 3.2 million yen/year
⚫️ Fukuoka, Shizuoka ... 3 million yen/year
⚫️ Okinawa ... 2.5 million ~ 2.8 million yen/year
⚫️ Other areas ... 2.8 million ~ 3 million yen/year
* Transportation expenses covered (A commuter pass will be provided)
* Salary re-evaluation once a year in April
* Commissions: 4 times a year (depending on performance)
* Overtime pay provided
▼Contract Period
No fixed term of contract
▼Working Days and Hours
Working hours based on submitted shifts
- Office operated by 2 staff ... 8:45 ~ 17:45 / 9:15 ~ 18:15
- Office operated by 3 staff ... 8:30 ~ 17:30 / 9:00 ~ 18:00 / 9:30 ~ 18:30
* Monday ~ Friday (no weekends or holidays)
* 8 hours of actual work per day
▼Overtime Details
Average: less than 14 hours per month
▼Holiday
・120 days off per year (two days off per week (Saturday and Sunday), national holidays, 6 days for New Years)
・no work on birthdays
・Paid leave (10 days after 6 months of employment, 16 days the following year, maximum granted 20 days)
・Maternity/paternity leave
▼Training
Training period: 6 months (no change in employment conditions during the training period)
▼Work Location
Offices for rent (by the company) in various locations in Tokyo:
・Signature
・SPACES
・Regus Business Center
・Open office
▼Available Insurance
Full social insurance
▼Smoking Information
none in particular
▼Other
Benefit 01
Learn about the characteristics of our brand and how to interact with visitors through our global standard curriculum.
Benefit 02
As a leading company, we have introduced a system that makes full use of cutting-edge technology, allowing us to handle contracts, invoices, and other documents online. This feature reduces the burden of unnecessary administrative work.
Benefit 03
Emphasis on work-life balance -- paid vacations, birthdays, and childcare leave available.
Benefit 04
Our internal system is based in English, and you can brush up your English skills in this multinational workplace.
Benefit 05
Performance-based bonuses and incentives available
▼Screening Process
Application → Phone Screening (5 to 10 minute interview over the phone) → 1 interview with the company
* One interview for those applying for Regus, 2 interviews when applying for Spaces and Signature (recruiter interview + brand manager)
