【Tokyo/Yokohama】Regus, the world's largest office provider, is looking for a community associate for its rental office community in Tokyo and Yokohama!
【Tokyo/Yokohama】Regus, the world's largest office provider, is looking for a community associate for its rental office community in Tokyo and Yokohama!
Opportunity to grow through communication with customers.
Annual starting salary from 3.5 million yen, with a strong emphasis on work-life balance.
Annual starting salary from 3.5 million yen, with a strong emphasis on work-life balance.
Job Information
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Job Type
Office / Reception・Assistant
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Work Type
RegularEmployee
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Location
・Yokohama City All Areas, Kanagawa Pref.
・Tokyo 23 Wards All Area, Tokyo
・Tokyo 23 Wards All Area, Tokyo
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Wage
￥3,500,000 ~ / year
Job Requirement
Japanese Level
BusinessLevel
English Level
None
□ Can work at least 5 days per week, 8 hours per day
□ Japanese conversational level: Can speak about politics and complex situations
□ Japanese reading and writing level: N2
□ This position is open to those with no prior work experience.
□ Japanese conversational level: Can speak about politics and complex situations
□ Japanese reading and writing level: N2
□ This position is open to those with no prior work experience.
Job Description
▼Job Responsibilities
The Community Associate will play a key role in improving customer satisfaction through proactive communication and hospitality.
As the face of Regus, you will have a range of responsibilities, including sales and customer support.
Specific job responsibilities include but are not limited to:
【Receptionist 】
・Answering phone calls
・Guiding customers and guests
【Secretarial duties 】
・Setting meetings and appointments
・Organize community events
【Administrative work】
・Data entry
・Contract renewal procedures
・Receiving, sorting, and redirecting daily emails
・Overlook the Open Offices (unattended offices)
Although you will be hired as a community associate, the countless opportunities for internal recruitment within the company will allow you to keep growing your career and challenge yourself to new positions. We have many employees who have joined the company with no prior experience, and worked to become team leaders and managers.
▼Salary
The basic salary (paid monthly) is calculated as 1/12 of the annual salary.
Salary varies based on location (see bellow for details):
⚫️ Tokyo 23 wards, Yokohama → 3.5 million yen/year
⚫️ Osaka, Nagoya, Kyoto, Kobe → 3.2 million yen/year
⚫️ Fukuoka, Shizuoka → 3 million yen/year
⚫️ Okinawa → 2.5 million - 2.8 million yen/year
⚫️ Other areas → 2.8 million ～ 3 million yen/year
* Transportation expenses covered (A commuter pass will be provided)
* Salary re-evaluation once a year in April
* Commissions: 4 times a year (depending on performance)
* Overtime pay provided
▼Contract Period
No fixed term of contract
▼Working Days and Hours
Working hours based on submitted shifts
* Monday ~ Friday (no weekends or holidays)
* 8-hours of actual work per day
Hours when 2 staff are working:
・Early shift → 8:45 - 17:45
・Late shift → 9:15 - 18:15
Hours when 3 staff are working:
・Early shift → 8:30 - 17:30
・Middle shift → 9:00 - 18:00
・Late shift → 9:30 - 18:30
▼Overtime Details
Average: less than 14 hours per month
▼Holiday
・120 days off per year (two days off per week (Saturday and Sunday), national holidays, 6 days for New Years)
・no work on birthdays
・Paid leave (10 days after 6 months of employment, 16 days the following year, maximum granted 20 days)
・Maternity/paternity leave
▼Training
Training period: 6 months (no change in employment conditions during the training period)
▼Work Location
Offices for rent (by the company) in various locations in Tokyo:
・Signature
・SPACES
・Regus Business Center
・Open office
▼Available Insurance
Full social insurance
▼Benefit
・Paid leave (10 days after 6 months of employment, 16 days the following year, maximum granted 20 days)
・120 days per year: (breakdown) 2 days off per week, national holidays, and 6 days for year-end and New Year holidays
▼Smoking Information
none in particular
▼Other
Benefit 01
Learn about the characteristics of our brand and how to interact with visitors through our global standard curriculum.
Benefit 02
As a leading company, we have introduced a system that makes full use of cutting-edge technology, allowing us to handle contracts, invoices, and other documents online. This feature reduces the burden of unnecessary administrative work.
Benefit 03
Emphasis on work-life balance -- paid vacations, birthdays, and childcare leave available.
Benefit 04
Our internal system is based in English, and you can brush up your English skills in this multinational workplace.
Benefit 05
Performance-based bonuses and incentives available
▼Screening Process
Application → Phone Screening (5 to 10 minute interview over the phone) → 1 interview with the company
* One interview for those applying for Regus, 2 interviews when applying for Spaces and Signature (recruiter interview + brand manager)
The Community Associate will play a key role in improving customer satisfaction through proactive communication and hospitality.
As the face of Regus, you will have a range of responsibilities, including sales and customer support.
Specific job responsibilities include but are not limited to:
【Receptionist 】
・Answering phone calls
・Guiding customers and guests
【Secretarial duties 】
・Setting meetings and appointments
・Organize community events
【Administrative work】
・Data entry
・Contract renewal procedures
・Receiving, sorting, and redirecting daily emails
・Overlook the Open Offices (unattended offices)
Although you will be hired as a community associate, the countless opportunities for internal recruitment within the company will allow you to keep growing your career and challenge yourself to new positions. We have many employees who have joined the company with no prior experience, and worked to become team leaders and managers.
▼Salary
The basic salary (paid monthly) is calculated as 1/12 of the annual salary.
Salary varies based on location (see bellow for details):
⚫️ Tokyo 23 wards, Yokohama → 3.5 million yen/year
⚫️ Osaka, Nagoya, Kyoto, Kobe → 3.2 million yen/year
⚫️ Fukuoka, Shizuoka → 3 million yen/year
⚫️ Okinawa → 2.5 million - 2.8 million yen/year
⚫️ Other areas → 2.8 million ～ 3 million yen/year
* Transportation expenses covered (A commuter pass will be provided)
* Salary re-evaluation once a year in April
* Commissions: 4 times a year (depending on performance)
* Overtime pay provided
▼Contract Period
No fixed term of contract
▼Working Days and Hours
Working hours based on submitted shifts
* Monday ~ Friday (no weekends or holidays)
* 8-hours of actual work per day
Hours when 2 staff are working:
・Early shift → 8:45 - 17:45
・Late shift → 9:15 - 18:15
Hours when 3 staff are working:
・Early shift → 8:30 - 17:30
・Middle shift → 9:00 - 18:00
・Late shift → 9:30 - 18:30
▼Overtime Details
Average: less than 14 hours per month
▼Holiday
・120 days off per year (two days off per week (Saturday and Sunday), national holidays, 6 days for New Years)
・no work on birthdays
・Paid leave (10 days after 6 months of employment, 16 days the following year, maximum granted 20 days)
・Maternity/paternity leave
▼Training
Training period: 6 months (no change in employment conditions during the training period)
▼Work Location
Offices for rent (by the company) in various locations in Tokyo:
・Signature
・SPACES
・Regus Business Center
・Open office
▼Available Insurance
Full social insurance
▼Benefit
・Paid leave (10 days after 6 months of employment, 16 days the following year, maximum granted 20 days)
・120 days per year: (breakdown) 2 days off per week, national holidays, and 6 days for year-end and New Year holidays
▼Smoking Information
none in particular
▼Other
Benefit 01
Learn about the characteristics of our brand and how to interact with visitors through our global standard curriculum.
Benefit 02
As a leading company, we have introduced a system that makes full use of cutting-edge technology, allowing us to handle contracts, invoices, and other documents online. This feature reduces the burden of unnecessary administrative work.
Benefit 03
Emphasis on work-life balance -- paid vacations, birthdays, and childcare leave available.
Benefit 04
Our internal system is based in English, and you can brush up your English skills in this multinational workplace.
Benefit 05
Performance-based bonuses and incentives available
▼Screening Process
Application → Phone Screening (5 to 10 minute interview over the phone) → 1 interview with the company
* One interview for those applying for Regus, 2 interviews when applying for Spaces and Signature (recruiter interview + brand manager)
About Company
Japan Regus Holdings
Websiteopen_in_new
Regus Japan brought the business model of IWG plc (Headquarters: Switzerland, CEO: Mark Dixon), the world's largest workspace provider with a network of over 4,000 locations in more than 120 countries, to Japan and has spread the new work style throughout Japan. IWG Pls is a leading company in the flexible office business.
IWG Pls (formerly Regus Group) was founded in 1989 in Brussels, Belgium as an office space company for business travelers, and is now based in the UK and listed on the London Stock Exchange.
In Japan, Regus Japan Holdings K.K. opened its first rental office in Shinjuku Park Tower in September 1998. Since then, the company has developed multiple brands throughout Japan, including "Regus" and the compact "Open Office" to meet all office needs. In 2016, we launched SPACES, a business space that creates new communities, and now has 8 locations nationwide. 2022 saw the opening of our high-end brand Signature in Roppongi Hills.
On February 1, 2023, Regus Japan became a member of the Mitsubishi Estate Group, and by combining the Group's existing business locations in Japan, IWG Pls' worldwide competitiveness, and Regus Japan's network of more than 185 locations in 48 cities in Japan, Regus Japan can provide rental office and coworking space to a large number of customers. The combination of IWG Pls' worldwide competitiveness and Regus Japan's network of more than 185 locations in 48 cities in Japan has made it possible for many of our clients to take advantage of our rental offices and working spaces.
IWG Pls (formerly Regus Group) was founded in 1989 in Brussels, Belgium as an office space company for business travelers, and is now based in the UK and listed on the London Stock Exchange.
In Japan, Regus Japan Holdings K.K. opened its first rental office in Shinjuku Park Tower in September 1998. Since then, the company has developed multiple brands throughout Japan, including "Regus" and the compact "Open Office" to meet all office needs. In 2016, we launched SPACES, a business space that creates new communities, and now has 8 locations nationwide. 2022 saw the opening of our high-end brand Signature in Roppongi Hills.
On February 1, 2023, Regus Japan became a member of the Mitsubishi Estate Group, and by combining the Group's existing business locations in Japan, IWG Pls' worldwide competitiveness, and Regus Japan's network of more than 185 locations in 48 cities in Japan, Regus Japan can provide rental office and coworking space to a large number of customers. The combination of IWG Pls' worldwide competitiveness and Regus Japan's network of more than 185 locations in 48 cities in Japan has made it possible for many of our clients to take advantage of our rental offices and working spaces.
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